ANITHA PINNIKA
SAP SD CONSULTANT
Hyderabad
Summary
Results-driven Functional Analyst with TCS, skilled in requirements gathering and stakeholder management. Successfully improved system efficiency and customer satisfaction through proactive problem-solving and gap analysis. Recognized for delivering high-quality presentations and mentoring junior team members, ensuring project goals were met on time and within budget.
Overview
9
9
years of professional experience
Work History
Functional Analyst
TCS
01.2025 - Current
- Demonstrated exceptional problem-solving skills, quickly resolving technical issues while minimizing downtime and maintaining a high level of customer service.
- Handled and troubleshot SQL and database environments, identifying gaps and problem areas.
- Improved system efficiency by identifying and resolving functional discrepancies in software applications.
- Streamlined business processes by conducting thorough requirements analysis and providing actionable recommendations.
Project Associate
Cognizant Technologies
11.2021 - 12.2024
- Assisted with proposal development by conducting research, developing timelines, and crafting compelling narratives that showcased the team''s capabilities and expertise.
- Maintained detailed documentation of all project phases, ensuring accurate record-keeping and easy retrieval of information when needed.
- Supervised junior team members by offering mentorship, constructive feedback, and opportunities for growth within their roles as Project Associates.
- Developed comprehensive project plans that outlined key objectives, milestones, and resource allocation for timely completion.
Associate Consultant
Capgemini
12.2020 - 11.2021
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
- Helped team lead consultants optimize efficiency of current systems by conducting training sessions.
- Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
- Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.
Specialist
HCL Technologies
01.2017 - 04.2020
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Education
Bachelor of Science - Computer Engineering
Acharya Nagarjuna University
Guntur, India 04.2001 -
Skills
Requirements gathering
Stakeholder management
Workflow Analysis
Gap analysis
Timeline
Functional Analyst
TCS
01.2025 - Current
Project Associate
Cognizant Technologies
11.2021 - 12.2024
Associate Consultant
Capgemini
12.2020 - 11.2021
Specialist
HCL Technologies
01.2017 - 04.2020
Bachelor of Science - Computer Engineering
Acharya Nagarjuna University
04.2001 -