Summary
Overview
Work History
Education
Skills
Timeline
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ANITHA PINNIKA

SAP SD CONSULTANT
Hyderabad

Summary

Results-driven Functional Analyst with TCS, skilled in requirements gathering and stakeholder management. Successfully improved system efficiency and customer satisfaction through proactive problem-solving and gap analysis. Recognized for delivering high-quality presentations and mentoring junior team members, ensuring project goals were met on time and within budget.

Overview

9
9
years of professional experience

Work History

Functional Analyst

TCS
01.2025 - Current
  • Demonstrated exceptional problem-solving skills, quickly resolving technical issues while minimizing downtime and maintaining a high level of customer service.
  • Handled and troubleshot SQL and database environments, identifying gaps and problem areas.
  • Improved system efficiency by identifying and resolving functional discrepancies in software applications.
  • Streamlined business processes by conducting thorough requirements analysis and providing actionable recommendations.

Project Associate

Cognizant Technologies
11.2021 - 12.2024
  • Assisted with proposal development by conducting research, developing timelines, and crafting compelling narratives that showcased the team''s capabilities and expertise.
  • Maintained detailed documentation of all project phases, ensuring accurate record-keeping and easy retrieval of information when needed.
  • Supervised junior team members by offering mentorship, constructive feedback, and opportunities for growth within their roles as Project Associates.
  • Developed comprehensive project plans that outlined key objectives, milestones, and resource allocation for timely completion.

Associate Consultant

Capgemini
12.2020 - 11.2021
  • Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
  • Helped team lead consultants optimize efficiency of current systems by conducting training sessions.
  • Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
  • Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.

Specialist

HCL Technologies
01.2017 - 04.2020
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.

Education

Bachelor of Science - Computer Engineering

Acharya Nagarjuna University
Guntur, India
04.2001 -

Skills

Requirements gathering

Stakeholder management

Workflow Analysis

Gap analysis

Timeline

Functional Analyst

TCS
01.2025 - Current

Project Associate

Cognizant Technologies
11.2021 - 12.2024

Associate Consultant

Capgemini
12.2020 - 11.2021

Specialist

HCL Technologies
01.2017 - 04.2020

Bachelor of Science - Computer Engineering

Acharya Nagarjuna University
04.2001 -

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ANITHA PINNIKASAP SD CONSULTANT