Summary
Overview
Work History
Education
Skills
Timeline
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ANISH SHEKHAR

Assistant Restaurant Manager
Hyderabad

Summary

Dynamic and results-driven professional with extensive experience at ITC Grand Chola Hotel, excelling in leadership and customer focus. Proven track record in enhancing guest satisfaction and implementing effective upselling strategies, contributing to revenue growth. Adept at training teams and maintaining high service standards while ensuring compliance with health regulations.

Overview

10
10
years of professional experience

Work History

Assistant Restaurant Manager

FOO Asian Tapas
09.2024 - 07.2025
  • Oversee the day to day operations of the restaurant, including front desk management and coordination with kitchen and bar teams.
  • Handle guest relations personally and address any escalations professionally.
  • Maintain exceptional service standards in line with brand standards.
  • Manage staff scheduling, daily briefings, grooming checks.
  • Implement sales and upselling strategies to maximise revenue and average cover value.
  • Maintain accurate records of inventory and daily sales reports.
  • Ensure compliance with hygiene, health and safety regulations as per FSSAI and other governing bodies.
  • Plan and oversee VIP service and seasonal promotions to enhance customer engagement.

F&B Executive

ITC Kohenur Hotel
06.2023 - 11.2023
  • Overseeing the day to day operations of the bar, ensuring that customers have a positive and enjoyable experience.
  • Train and supervise bar staff, ensuring they are knowledgeable about products, policies and procedures.
  • Monitor and maintain the quality of beverages and food served at bar.
  • Collaborate with other departments such as Kitchen, Front office, Housekeeping to ensure seamless operations and guest satisfaction.
  • Manage and maintain the bar's financial records including cash handling, budgeting and reporting.

Restaurant Supervisor

Avartana, ITC Grand Chola Hotel
12.2021 - 05.2023
  • Helped guests make food and beverage choices according to taste, dietary restriction.
  • Resolving guest complaints in a professional manner.
  • Reviewing customer surveys to develop and implement ways to improve guest service.
  • Monitoring inventory and ensuring that all essentials are adequately stocked.
  • Checking in on dining guests to enquire about food quality and service.
  • Managing restaurant staff's work schedules.

Bar Supervisor

ITC Grand Chola Hotel
04.2018 - 11.2019
  • Knowledge of all the menus and wine list.
  • Supervise, train, and direct all the associates for maximum productivity.
  • Provide guest satisfaction providing professional and courteous service levels.
  • Oversee the preparation of beverages and ensure the quality of product served.
  • Resolve guest complaints promptly and according to company standards.
  • Act as coach, mentor and leader for the bar team.
  • Assist the manager to oversee the day to day operation of the bar.
  • Stock and maintain the bar.

Bartender

ITC Grand Chola Hotel
06.2015 - 08.2017
  • Greet guests and respond to guest inquiries and requests in a friendly and efficient manner.
  • Check guest for proper identification and serve alcoholic beverages to guests in accordance with state and company laws and regulations.
  • Mixed unique and interesting cocktails for guests including bar specials.
  • Collect and process payments from guests using the POS system.
  • Respond professionally to inebriated guests, as needed.


Education

B.Sc. Hotel And Catering Management

Asan Memorial College
Chennai, India
04-2015

Skills

    Leadership

    Effective Communication

    Customer Focus

    Interpersonal Skills

    Attention to detail

    Positive Attitude

Timeline

Assistant Restaurant Manager

FOO Asian Tapas
09.2024 - 07.2025

F&B Executive

ITC Kohenur Hotel
06.2023 - 11.2023

Restaurant Supervisor

Avartana, ITC Grand Chola Hotel
12.2021 - 05.2023

Bar Supervisor

ITC Grand Chola Hotel
04.2018 - 11.2019

Bartender

ITC Grand Chola Hotel
06.2015 - 08.2017

B.Sc. Hotel And Catering Management

Asan Memorial College

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ANISH SHEKHARAssistant Restaurant Manager