Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Manager, Technology Delivery
MassMutual India
10.2020 - Current
Currently responsible for owning Technology Delivery, Quality Engineering and Tech Operations for Institutional Solutions and Worksite Technology from India
Built the delivery and operations teams ground up in the new global capability center.
Working on two major strategic programs of modernization and onboarding SaaS platforms as admin systems.
Worked with multiple stakeholders analyzing the gaps with current systems versus business goals and suggested solutions.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Provide strategic direction and drive delivery across diverse technology landscapes.
Own development for worksite enrollment platform, Salesforce CRM for worksite and PRT business.
Created automation strategy and roadmap for the products under support and reduced time to market for the products by 3 weeks per release, leveraging automations.
Responsible for work force planning, resource allocation management, and performance management.
Key focus areas being Product and Program Management, Consulting, Automation & Tooling, etc.
Accomplished Team building initiatives, People Management with focus on driving process improvement and innovation.
Excellent verbal, written communication, and presentation skills and thrive in challenging environments.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Executed appropriate staffing and budgetary plans to align with business forecasts.
Senior QA Specialist (AVP)
Wells Fargo India
01.2014 - 10.2020
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Managed a team of 12 quality assurance engineers.
Created a test harness for validating any new career for special risk insurance reducing testing timelines by 8 weeks.
Educated employees on specific QA standards and confirmed maintenance of standards.
Recorded and organized test data for report generation and analysis.
Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Part of team which developed standard automation framework using Java selenium for enterprise automation team. Created methods for out of the box solutions for automating web applications.
Led the insurance special risk team from India and also contributed as Business Analyst for the critical module of Customer data management and test harness.
Senior Software Engineer
Tech Mahindra
03.2011 - 01.2014
Worked as a Full stack developer
Developed and optimized stored procedures for faster and cost-effective database queries across multiple systems.
Created new microservices and optimized database connections for streamlined tax processing operations.
Worked on Siebel to Salesforce CRM migration, moving products and users from existing system to salesforce using an in-house tool for data cleansing.
Designed a migration service that automated data transfers across environments, maintaining 100% data integrity and cutting migration time by 70%
In the healthcare project, built a test management framework to move to a paperless test execution with 100% compliance to regulatory requirements, savings approx. $3Million in printing and shipping costs.
Developed robust, scalable, modular and API-centric infrastructures.
Built databases and table structures for web applications.
Created proofs of concept for innovative new solutions.
Education
Bachelor of Technology - Electronics & Communication Engineering