Anil Mothe
Hyderabad
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Senior Route Leader-Operations
Hitachi Cash Management Services
03.2024 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Oversaw day-to-day activities of 50 employees in Cash Processing and vaulting departments fostering inspiring atmosphere to optimize employee experiences.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Worked on fraudulent activities and taken actions to mitigate future occurrences.
- Conducted various audits in the office and ATM.
Operations Manager
Urbankisaan Pvt Ltd
02.2021 - 03.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Forecasted customer demand effectively by aligning inventory levels with sales targets
Hub Incharge
Curefit
09.2018 - 08.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Handling delivery boys of a fleet of 50+ directly and 40 others remotely of other 2 kitchens.
- Ensure Hub opening & closing is done as per operational standards and requirements.
- Maintaining delivery SLA’s, on demand availability and other metrics.
- Work on customer escalations and develop countermeasures, to ensure excellent customer service.
- Providing required training for the team.
- Support all safety programs to ensure a safe & healthy work environment for all associates.
- Ensuring employee engagement activities are implemented.
Fleet Manager
Bundl Technologies Pvt.Ltd, Swiggy
11.2017 - 08.2018
- Handling delivery boys of a fleet of 300 delivery boys at individual level.
- Conducting training about new developments, arranging feedback sessions
- Counselling and motivating delivery boys.
- Drive logins according to the demand. And making sure that there are no over bookings.
- Order follow up(FM & LM delays) through dashboard and making sure that orders are delivered within SLA.
- Minimize delivery time through improving last mile times, coordination with business teams on restaurant preparation times and minimized DE reassignments
- Controlling attrition with regular de’s engagement program.
- Conducting regular audits for compliance.
- Ensure excellent customer experience by solving order level escalations by coordinating with OMT.
Team Leader
Dependo Logistics Solutions
10.2015 - 09.2017
- Recruiting Delivery associates and onboarding them.
- Introducing them to respective clients and making sure they have required productivity.
- Close monitoring of shipments assigned to Delivery Associates and its delivery status in ERP.
- Making sure smooth operations are carried without any discrepancies.
- Handling escalations from clients.
Education
Bachelor of Technology - Electrical And Electronics Engineering
Tirumala Engineering College
Hyderabad06-2014
Skills
- Talent acquisition
- Process optimization
- Incident management
- Organizational change management
- Operational efficiency enhancement
- Collaborative team development
- Effective conflict resolution
- Employee performance evaluation
- Risk evaluation
- Stakeholder collaboration
Additional Information
Received Quarterly ACE award for the best employee category in the first six months of joining in Hitachi Cash Management services.
And also awarded Best Manager in Urbankisaan Pvt Ltd.
Timeline
Senior Route Leader-Operations
Hitachi Cash Management Services
03.2024 - Current
Operations Manager
Urbankisaan Pvt Ltd
02.2021 - 03.2023
Hub Incharge
Curefit
09.2018 - 08.2020
Fleet Manager
Bundl Technologies Pvt.Ltd, Swiggy
11.2017 - 08.2018
Team Leader
Dependo Logistics Solutions
10.2015 - 09.2017
Bachelor of Technology - Electrical And Electronics Engineering
Tirumala Engineering College
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