Andhe Vamshi
Hyderabad
Summary
Looking forward to associating myself with an organization for a challenging career which will provide opportunities for continuous growth and where there is an opportunity to share, contribute and upgrade my knowledge for development of self and organization served.
Overview
1
1
year of professional experience
1
1
Certification
Work History
SDS(Shipping and Delivery Support) Associate
Amazon
04.2023 - 08.2024
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
MBA - Finance
Princeton College of PG And Management
Hyderabad, India10.2022
Bachelor of Science - Microbiology
Aurora Degree And PG College
Hyderabad, India11.2020
Inter - BiPC
Sri Chaitanya College of Intermediate
Hyderabad04.2016
SSC -
Carmel Convent High School
Mancherial04.2014
Skills
- Ability to communicate and share thoughts with others
- Good logical and analytical skills
- Good verbal and communication skills
- Self-confident, Optimistic and Hardworking
- Enthusiastic, positive in attitude, goals and result oriented
- Willingness to learn new skills
Technical SKills
- Ms Excel
- Ms Office
- SAP Fico
- ERP
- Accounts receivables and Payables
- My SQL
- Python Programming
- Database Management
Languages
Telugu, English, and Hindi
Certification
- Certified Sap Fico Consultant, Igrow Soft Solutions, January 2022
- Certified in SQL, Edureka , September 2023
Accomplishments
- Successfully completed a Half Marathon
- Participate in workshop on DNA Forensics by BioAxi DNA Research Centre pvt Ltd
- Completed Project on risk return analysis on HDFC Bank
Hobbies and Interests
- Reading books
- Playing Football & Badminton
- Movies, Playing Badminton
Personal Information
- Father's Name: Anhde Mallesh
- Date of Birth: 01/03/1998
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I am confident of my ability to work in a team. I hereby declare that all information furnished above is true to the best of my knowledge.
Timeline
SDS(Shipping and Delivery Support) Associate
Amazon
04.2023 - 08.2024
MBA - Finance
Princeton College of PG And Management
Bachelor of Science - Microbiology
Aurora Degree And PG College
Inter - BiPC
Sri Chaitanya College of Intermediate
SSC -
Carmel Convent High School
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