Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
· Provided leadership and direction to grow team portfolio and increase revenue.
· Met with customers to assess needs and propose customized solutions.
· Protected company assets with strategic risk management approaches.
· Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Recommended loan approvals and denials based on customer loan application reviews.
· Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
· Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
· Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
· Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
· Represented bank to community through good customer relations.
· Assisted customers with banking transactions, identified and serviced customer needs and resolved issues.
Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
Resource Allocation