Amit Khandelwal
QA Manager
Hyderabad
Summary
- Experienced and accomplished QA Manager with over 14 years of experience in testing and quality assurance.
- Directed a team of 15 QA analysts and testers in a fast-paced Agile environment, leading to a 30% reduction in critical defects post-release.
- Experienced in CRM (Salesforce- Sales, Service Cloud).
- Experienced in Conga(Formaly Apttus) CPQ and CLM.
- Managed cross-functional coordination between QA, development, and product management teams, resulting in a 20% faster time-to-market for three major software releases.
- Demonstrated expertise in designing and executing test plans and test cases, leading and motivating teams, and delivering quality products on time
- Possesses a strong knowledge of software development life cycles and software testing processes.
- Experienced in working with both manual and automated testing.
- Experienced in bug tracking and reporting, root cause analysis, and customer support.
- Strong problem-solving and communication skills.
- Ability to develop and maintain good relationships with stakeholders.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Manager Enterprise Systems
Hexagon
06.2023 - Current
- Managed the quality assurance approach for software development phases and deployment resulting in improved efficiency and reduced defects.
- Coordinated and managed testing activities across multiple teams.
- Designed and developed test plans and manual test cases to ensure thorough testing of software
- Built and maintained an automation framework, increasing testing efficiency by 30%
- Performed functional, integration, and regression testing to identify and report defects and issues to the development team
- Communicated testing progress and results to project stakeholders.
QA Tech Lead
BYJU'S
10.2021 - Current
- Lead a team of 10+ Software testers
- Develop, maintain, and execute test plans for various projects
- Develop and maintain test cases that adequately cover all functional requirements
- Work with QA automation team to plan and prioritize automation for various front ends, API’s and services.
- Manage the QA team, ensuring that all members have the necessary resources to complete their tasks
- Review and approve test plans, test cases, and test results
- Track and report on the progress of all testing activities
- Identify areas where process improvements can be made
- Provide technical guidance and support to the QA team
- Coordinate with development teams to ensure that all issues are properly addressed
- Perform GUI, Functional, Regression, Retesting, Usability, Acceptance, Smoke testing
- Conduct usability testing to identify user experience issues
- Conduct business demo
- Ensure timely delivery of quality software products
Quality Assurance Lead
Conga (Formerly Apttus)
03.2016 - 09.2021
- Worked with developers, project Managers and others to ensure high quality and timely software delivery on multiple project of various sizes and complexities
- Worked with native quote to cash functionalities such as opportunities, product configurations, product rules, price rules, quotes, orders and contract
- Implemented Pick lists, dependent picklist, lookup, junction objects, master-detail relationships, formula fields to custom object
- Developed workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement and test business logic
- Experience in handling client post production as part of expert services
- Provided solutions and help in resolving issue occurred post production
- Develop, maintain, and execute test plans for various projects
- Develop and maintain test cases that adequately cover all functional requirements
- Monitored bug reports and tracked progress to ensure timely resolution.
- Created reports and presentations to communicate test results to stakeholders
- Execution of test case, and Issue reporting in Jira
- Established and maintained strong relationships with stakeholders and other QA teams
- Coordinated and directed QA Testing Efforts in an agile sprint based methodology
- Performed Functional, Regression, Retesting, Smoke testing for different projects
Sr. Software Engineer
Accenture Services Pvt. Ltd.
06.2010 - 01.2016
- Defining Test Plan/Strategy
- Identification of business threads
- Requirement gathering from the Technical and Functional Design document
- Identification of Scenarios and preparation of Test scripts for each system in CRM (Salesforce) considering all functionalities
- Performed E2E testing, ETL testing, Web testing, Regression testing, CRM testing and Database testing
- Worked in Agile and waterfall Methodology
- Interact with client during Planning meeting, Daily Scrum call
- Attending Triage calls to discuss on the defect severity and issues
- Identifying Defects and Defect logging in different defect management tools
Education
Bachelor of Science - Computer Science
Maharishi Arvind Institute of Engg. And Tech.
Jaipur 05.2005 - 09.2009
Skills
Teamwork
Communication
Problem Solving
Project Management
Analytical Skills
Adaptability
Test Planning
Requirements Analysis
Defect Tracking
Risk Assessment
Agile Methodologies
Test Automation
JIRA
Data Migration
Certification
Salesforce Administrator
Timeline
Manager Enterprise Systems
Hexagon
06.2023 - Current
QA Tech Lead
BYJU'S
10.2021 - Current
Quality Assurance Lead
Conga (Formerly Apttus)
03.2016 - 09.2021
Sr. Software Engineer
Accenture Services Pvt. Ltd.
06.2010 - 01.2016
Bachelor of Science - Computer Science
Maharishi Arvind Institute of Engg. And Tech.
05.2005 - 09.2009
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