Microsoft Office
Amit Gaur
Senior Product Manager
Hyderabad
Summary
Strategic and self-driven professional with 16+ years of IT experience and 7+ Years of Experience in Technical Product Management supporting Various Enterprise software. Currently associated with Cue Health as Senior Product Manager
Vast expertise in product management and governance; adept at seeing the big picture, envisioning, developing, and putting solutions into practice; works collaboratively with stakeholders to increase efficiency and effectiveness
Overview
16
16
years of professional experience
6
6
Certificates
Work History
Co-Founder
Detailing Bull
Hyderabad
03.2023 - Current
- Managed end to end development of brick-and-mortar store.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed key operational initiatives to drive and maintain substantial business growth. Established foundational processes for business operations.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
Senior Product Manager
Cue Health
Hyderabad
08.2022 - 03.2023
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Worked and resolved critical issue by using Root cause analysis techniques where customers(16K) were still being charged after 12-month contract period had ended
- Achieved Lower churn rate and lower customer acquisition costs by creating and implementing membership transition plan to retain legacy memberships customers.
- Developed product vision, strategy, and roadmap to deploy user household model, which will allow for enhanced data separation and privacy as well as ability to share benefits.
- Documenting Product requirement for Electronic medical records (EMR) backend and creating roadmap in consultation with Technical team.
Senior Product Manager
S&P Global Market Intelligence
Hyderabad
04.2017 - 08.2022
- Built Entitlement and Authentication Solutions for S&P Global Platform to allow successful migration of 92K+ Customers from Legacy Platform to New S&P Global Platform, with enhanced Security and reduced time for new customer onboarding
- Worked on Entitlements MVP from Ideation to Delivery that allowed better Scalability, performance, Search, Reporting, and Alerts for Product Managers, Relationship Managers, and commercial
- Implemented Major Authentication Features Like Captcha, Multifactor Authentication, Redesign Password Reset, Profile Personalization, Opt-in, etc. to provide a Secure and better onboarding experience
- Improved SAML integration timeline from 6 months to 6 hours by creating deliverables for common user profile templates, quick customization of registration flow based on client needs, and UI for sharing URLs and metadata for SAML federation.
- Provided training and support to Product Managers, Commercial and Fulfillment team to help optimize user onboarding flows
- Interviewed Users to Understand their Needs and Converted them into actionable engineering-facing user Stories; Prioritized Features, User Stories, and Requirements to reflect stakeholder's needs
Senior Manager, Test Engineering
S&P Global Platts
Hyderabad
08.2014 - 04.2017
- Led formation of central Team for quality management of S&P Platts applications
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives. Adopted Lean Methodologies like DevOps, Scrum, and Continuous Testing for high Effectiveness
- Collaborated with business leaders to understand new IT initiatives for planning, scheduling, and resourcing. Collected and communicated various Matrices to Business and Engineering managers
Co-Founder
Fancartel.com
New Delhi
12.2013 - 02.2016
- FanCartel was clothing brand that catered to variety of interests, including those in video games, music, sports, and movies. Company was shut down in Feb 2016.
Senior Product Analyst
S&P CapitalIQ
07.2009 - 08.2014
Software Developer
NDTV Labs Ltd
New Delhi
02.2008 - 07.2009
Education
Master of Computer Applications (M.C.A) -
Maharshi Dayanand University
New Delhi, DL 01.2014 - 2016.01
Master of Business Administration (M.B.A) -
Sikkim Manipal University
New Delhi, DL 01.2012 - 2014.01
Bachelor of Computer Applications (B.C.A) -
GGSIP University
New Delhi 01.2004 - 2007.01
Skills
Leadership
Certification
AWS Certified Cloud Practitioner
Timeline
Co-Founder
Detailing Bull
03.2023 - Current
Senior Product Manager
Cue Health
08.2022 - 03.2023
Senior Product Manager
S&P Global Market Intelligence
04.2017 - 08.2022
Senior Manager, Test Engineering
S&P Global Platts
08.2014 - 04.2017
Master of Computer Applications (M.C.A) -
Maharshi Dayanand University
01.2014 - 2016.01
Co-Founder
Fancartel.com
12.2013 - 02.2016
Master of Business Administration (M.B.A) -
Sikkim Manipal University
01.2012 - 2014.01
Senior Product Analyst
S&P CapitalIQ
07.2009 - 08.2014
Software Developer
NDTV Labs Ltd
02.2008 - 07.2009
Bachelor of Computer Applications (B.C.A) -
GGSIP University
01.2004 - 2007.01
Software
Confluence
JIRA
SQL
FIGMA
Lucid Charts
MS Visio
POSTMAN
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