Akila Rajan
Hyderabad
Summary
Recent graduate with foundational knowledge in Human Resources and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Advisor
[24]7 .ai Customer Pvt Ltd.
10.2024 - Current
- Delivered high-quality customer support, ensuring client satisfaction and retention.
- Answered 80 customer inquiries per day regarding product details and availability, ensuring a seamless shopping experience.
- Delivered thorough product explanations and addressed customer questions effectively.
- Developed strong relationships with clients through regular communication and excellent customer service.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
HR Intern
Innovative and Interactive Digital Media
11.2023 - 01.2024
- Facilitated the performance appraisal process by collecting data, organizing review schedules, and delivering feedback to managers.
- Performed compensation surveys and benchmarking to maintain competitive salary structures.
- Created and updated tracking spreadsheets using MS Excel.
- Facilitated employee engagement events, contributing to a more motivated and unified team.
- Developed strong written and verbal communication skills.
- Developed HR dashboards to provide management with real-time insights into key HR metrics.
- Interviewed around 50 employees to understand the grievances faced.
Talent Acquisition Intern
The Entrepreneurship Network
05.2023 - 06.2023
- Supported the performance appraisal process by gathering data, scheduling reviews, and providing feedback to managers
- Organized employee engagement activities, contributing to a more motivated and cohesive work environment
- Helped create HR dashboards that provided real-time insights into key HR metrics for management
- Utilized various channels, including job boards, social media, and professional networks, to source high-quality candidates, resulting in an increase in qualified applicants
- Implemented process improvements using pin point recruiting and other strategies that reduced the time-to-hire, allowing the organization to fill critical roles more efficiently
- During this experience, had the opportunity to interview over 100 candidates
- As an HR intern key responsibilities included managing the recruitment cycle of candidates and assisting in HR business partner activities.
- Supported the planning and execution of training sessions for new hires, resulting in a 25% increase in training completion rates
- Have gained basic understanding on HRIS System and assisted in resolving employee conflicts by providing support during mediation sessions, leading to improvement in workplace harmony
Education
Master of Business Administration -
St. Pious X PG (MBA) College For Women
Hyderabad01.2024
B. Com - Computer Applications
Sai Sudhir Degree And PG College
Hyderabad01.2021
Intermediate - MEC
Narayana Junior College
Hyderabad01.2018
SSC -
Frobels Garden High School
Hyderabad01.2016
Skills
- Talent Acquisition
- Recruitment - Sourcing and Screening
- MS Office Suite
- Accounting
- Leadership and Team Management
- Adaptability and Multi Tasking
- Detail-Oriented and Interpersonal Skills
- Basics of Power BI and Presentation
Websites
Languages
English
Hindi
Telugu
Malayalam
Achievementsandawards
- Recognized as Best Team Leader in internship at TEN.
- Won Best Student Award in Mahindra Pride ClassRoom in MBA final year SEM-3.
- Certificate of participation in NATIONAL FINANCIAL LITERACY QUIZ conducted by NISM in 2024.
- Awarded as 1st Runner up in TNSF Badminton Tournament in Intermediate 2nd year.
Personal Information
- Date of Birth: 01/11/00
- Nationality: Indian
Certificationsandcourses
- Certificate of Recruiting: Talent Acquisition & Hiring (Now w/ ai), Ezal.ai from Udemy, 05/11/24
- Certificate of Talent Acquisition: HR Planning, Recruiting and Onboarding, MTF Institute of Management, Technology and Finance from Udemy, 05/10/24
- Certificate of Human Resources Job Simulation, GE Aerospace, 03/01/24
- Certificate of training program on Soft Skills and Personality Development, Crack-ED, 05/14/24
Certification
- Certificate of [2024] Recruiting: Talent Acquisition & Hiring (Now w/ ai ) from Ezal. ai from Udemy on May 11, 2024.
- Certificate of Talent Acquisition: HR Planning, Recruiting and Onboarding conducted by MTF Institute of Management, Technology and Finance from Udemy on May 10, 2024.
- Certificate of Human Resources Job Simulation by GE Aerospace in March 2024.
- Certificate of training program on Soft Skills and Personality Development Conducted by Crack- ED on May 14, 2024
Timeline
Advisor
[24]7 .ai Customer Pvt Ltd.
10.2024 - Current
HR Intern
Innovative and Interactive Digital Media
11.2023 - 01.2024
Talent Acquisition Intern
The Entrepreneurship Network
05.2023 - 06.2023
- Certificate of [2024] Recruiting: Talent Acquisition & Hiring (Now w/ ai ) from Ezal. ai from Udemy on May 11, 2024.
- Certificate of Talent Acquisition: HR Planning, Recruiting and Onboarding conducted by MTF Institute of Management, Technology and Finance from Udemy on May 10, 2024.
- Certificate of Human Resources Job Simulation by GE Aerospace in March 2024.
- Certificate of training program on Soft Skills and Personality Development Conducted by Crack- ED on May 14, 2024
Master of Business Administration -
St. Pious X PG (MBA) College For Women
B. Com - Computer Applications
Sai Sudhir Degree And PG College
Intermediate - MEC
Narayana Junior College
SSC -
Frobels Garden High School
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