Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Additional Information
Timeline
Generic
ADJANA Koudjou (Francis)

ADJANA Koudjou (Francis)

Lome ,TG

Summary

Qualified Logistics and Supply Chain management Specialist with extensive background in advanced management processes.

Talented Manager with expert team leadership, planning, and organizational skills built during more than 20 years of successful career with US Department of State as General Services specialist and Quality Coordinator.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments : Housing, Procurement, Property management and Warehousing, Motor pool, Travel and Shipping and Customs.

Highly committed with hardworking mentality to maintain quality of services.

Overview

23
23
years of professional experience

Work History

General Services Specialist & Quality Coordinator

US Department of State - American Embassy
10.2001 - Current
  • Provided directly VIP services to the US Presidential Special Envoy for climate
  • Facilitated the evacuation of Embassy Abuja and Niamey
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment to US mission goals.
  • Assisted 14 other US Department of State Embassies within African Affairs Bureau
  • Kept department running efficiently and effectively by implementing enhanced policies and procedures when required.
  • Monitored department operations to identify inefficiencies and process flows.
  • Compiled data on team activities and prepared reports for senior management review.
  • Used historical and forecasting data to plan yearly and quarterly budgets.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Education

Master of Law, Economy & Management - International Business & Ingeneering

University of Littoral Cote D'Opale (ULCO)
France
2013

Master of Arts - English Linguistics

University of Benin
Lome, Togo
1995

Bachelor of Arts - English

University of Benin
Lomé
1993

Skills

  • Solution-minded
  • Oral and written communication
  • Complex Problem-Solving

Operational enhancement strategies

Project management

Extensive service knowledge

Highly motivated

  • Quality focused
  • Team Leadership

Accomplishments

  • Contributed to the improvement of property management and inventory throughout Sub-Saharan Africa posts supporting Africa Bureau posts by conducting their inventories and training their property management staff
  • Conducted arrival and departure housing inspections
  • Planned the work of Facility Maintenance and General services employees during the make ready , commissioning or decommissioning process
  • Implemented Post safety and Health measures at work
  • Had a detailed knowledge and implemented at post the Real Property Application, Electronic Lease Waive and Electronic Model Lease
  • Chaired make-ready coordination meetings
  • Commissioned and decommissioned houses
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of service requests.
  • Updated and implemented General Services Office standard operating procedures for continued continued process improvement in compliance with Department of State guidelines.
  • Worked directly with senior leadership to develop and administer the annual general services budget.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of annual inventory
  • Improved standard operating processes by successfully handling customer complaints and implementing staff training.
  • Supervised team of 45 staff members.

Affiliations

  • Member, of US Embassy Lome Locally Employed Staff Executive Leadership
  • Member of Africa Bureau of Locally Employed Staff Executive Corps
  • Founding Member of Department of State Locally Employed Staff Advocacy Council (LESAC)
  • Founding member of Togo Logistics Experts Association.(ATLOG)

Languages

French, English
First Language

Additional Information

  • Special Advisor on US Department of State Locally Employed Staff issues to the Secretary of State from November 2020 to November 2023 as one of the 2 elected Africa Bureau locally Engaged Staff Representative

Timeline

General Services Specialist & Quality Coordinator

US Department of State - American Embassy
10.2001 - Current

Master of Law, Economy & Management - International Business & Ingeneering

University of Littoral Cote D'Opale (ULCO)

Master of Arts - English Linguistics

University of Benin

Bachelor of Arts - English

University of Benin
ADJANA Koudjou (Francis)