Product Management Professional with an overall 14 years of experience across industries like Artificial Intelligence, Cloud Data warehousing for data management, FMCG, Clinical Trials, Digital Marketing, and Supply Chain.
An expert in running end to end cross functional programs within an Agile framework scoring a 100% customer satisfaction. In 2024, I was delivered a successful project, which earned a revenue of 34 million for the company.
Best in class communication and presentation skills, ranging from presenting at large scale technology conferences for customers to delivering key strategic vision presentations for partners. In 2024, I presented at the biggest annual event of our company called Informatica World, attended by our partners and customers from across the globe, called Informatica World, attended by our partners and customers from across the globe.
Overview
15
15
years of professional experience
Work History
Senior Product Manager
Informatica
10.2021 - Current
multi-year, business-critical 'PC2Cloud' initiative: 85 out of Fortune 100 companies were onboarded to AI powered enterprise cloud from an On-premise tool
Liaised with multiple teams including sales, marketing and R&D to deliver a successful cloud modernization project for one of the biggest financial institutes, securing a deal of 34 million dollars.
Achieved perfect customer satisfaction ratings by thinking 'customer first', empathetic listening and prompt responses. I was given an 'INFA STAR' award, the highest accolade within the company for getting a 100% satisfaction score by one of our biggest customer.
Established strong relationships with key stakeholders, fostering collaboration. I was invited by our key stakeholder, 'Google' in August 2024, for providing inputs on their marquee cloud product, Google BigQuery’s feature roadmap.
Designed product feature strategies for integrating AI capabilities including 'Claire GPT’, an AI tool which is being integrated into IDMC (a flagship Informatica product)
Tools used: PowerCenter, Informatica IICS, GBQ, SQL, Gen AI
Senior Product Manager
Unilever
06.2017 - 08.2021
Project 1: Consumer Performance, Digital marketing
Enhanced marketing campaign efficiency by onboarding marketing teams into SAP consumer cloud, enabling them to run digital marketing campaigns with increased efficiency and reduced cost.
Ensured a 100% compliance to GDPR (General Data Protection Regulation for European Union)by working closely with legal departments on necessary documentation and approvals. Non compliance would have resulted in a fine of 10% of company earnings; thus saving millions of dollars for Unilever.
Enabled collection of first party customer data through SAP consumer cloud; saving 5 million per year; an average vendor cost for procuring customer data from third party.
Scrum Master/ Business Analyst
IQVIA
01.2015 - 06.2017
Designed an innovative data visualizations dashboard that delivers up-to-date, fully integrated information enabling customers to monitor various metrics related to quality, safety and performance of the Clinical trials.
Implemented continuous improvement principles from Kanban and six sigma to achieve process efficiency. Turnaround time for feedback implementation was reduced by 50% and was able to achieve a remarkable 24 hours turnaround time for urgent issues.
Tools: SQL, SPOTFIRE, SSRS, SSIS Advanced Excel, JIRA, Power Point
Sr. Business Analyst
Dell International Service Pvt.Ltd
05.2013 - 12.2014
Championed an end-to-end Quality Management Program with proactive/reactive measures to avoid cost leakages and uncovering systemic quality issues through scoring models. Saving an estimated 7 million dollars for the company.
Designed Freight Cost (Outbound Logistics) BI solution to measure and monitor key KPI(s) such as Cost/box, Cost/mile and Cost/pound across disparate networks (Parcel/Non-Parcel) to identify process errors, invoicing errors and out-of-control situations. Resulted in 2 million dollars per year in savings.
Tools used: Microsoft SSRS, SQL, Six Sigma, Kanban
Senior Program Analyst
Accenture Services Pt. Ltd
05.2010 - 05.2013
Creating MS SSRS reports including the key KPIs and metrics to measure the organizational health leveraging ETL tools like MS SSIS
Achieved 64% efficiency by automating and scheduling the SSRS reports and was also able to reduce the 20-man hours per week by job scheduling the SSIS package and jobs for data refresh
Worked extensively on data mining and data cleansing using SQL queries