EBENEZER KOKU GOE

• Coordinated with other departments effectively, seamlessly integrating technical requirements into broader organizational goals.
• Communicate cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment, and support teams on project execution.
• Develop suggestions for technical process improvements to optimize resources.
• Increase employee productivity by 90% through training and mentorship.
• Meet with clients to gather and understand requirements and coordinate with system administrators and directors to plan and schedule project activities.
• Develop technical requirement documentation for new software products.
• Manage implementation of new technological improvements resulting in increased efficiency.
• Create comprehensive documentation of processes and procedures to ensure consistency throughout the department's operations.

• Overseeing Maintenance Operations: manage and coordinate all maintenance and repair work for buildings, equipment, and grounds, ensuring minimal disruption to operations.
• Preventive Maintenance: Implementing and managing a preventive maintenance program to reduce emergency repairs and maintain high standards of facility functionality.
• Team Management: Leading, training, and evaluating maintenance personnel, promoting a culture of high performance and continuous improvement.
• Safety and Compliance: Enforcing safety policies and procedures to prevent accidents and ensure compliance with regulatory requirements.
• Budget Management: Managing the maintenance budget, including procurement of materials and tools, to ensure efficient use of resources and cost control.
• Coordination with Contractors: Coordinating with external contractors and service providers for specialized
• Reviewed plans and inspected ongoing construction to keep work in line with project goals.

• Coach the learners on the job about the respect of CAT procedures on maintenance
• The role is to teach the learners the:
• - Fundamentals of troubleshooting on Cat machines
• - Contamination and its impact on the various components – how it can be controlled
• - Caterpillar TA1 and TA2 inspections to carry out
• - How to troubleshoot using ET or VIMS software
• - Used Cat documentation and where to get information on SISWEB related to the job to do
• - How to correctly do PM1, 2, 3, and 4 and the adjustment needed
• - Use of tools

• Maintained detailed service records for each piece of equipment, allowing for accurate tracking of maintenance history and future needs.
• Deliver consistent quality workmanship while adhering to strict deadlines, minimizing project delays due to equipment failures.
• Maintain quality and safety by reporting equipment issues and malfunctions for repairs.
• Keep up-to-date with industry developments through continuous training in new technologies and best practices.
• Recorded accurate daily vehicle mileage logs.
• Respond to both hand and verbal instructions.
• Provide technical assistance to operators, helping them understand proper machine usage and preventive maintenance techniques.

As the Caterpillar dealer senior technician on this site, my Key role was the:

• Coordinate maintenance and repair to be done
• Coordinate components rebuild program
• Carry out warranty repairs and control parts ordering
• Carry out the component change-out program on the fleet
• Conduct regular site inspections to maintain compliance with industry regulations and standards.
• Analyzed reports to identify areas of improvement and implement corrective action.
• Developed and maintained productive working relationships with internal and external stakeholders.

• - Supervised the repairs and assist local mechanics for technical growth
• - Carry out the repairs needed on site and advice the client on the components to change
• - Supervise all brake down on CAT machines and engines
• - Control parts ordering and assist the store on the stock level for the parts
• - Commission all components and equipment newly arrive on site

• Warranty repairs and application of PIP (Product Improvement Program)

This is the beginning of my career in the CATERPILLAR dealer workshop:

• Cleaned, lubricated, and performed other routine maintenance work on equipment and vehicles.
• Select hand tools, power tools, and precision measuring instruments according to task requirements.
• Perform painting, soldering, and brazing to repair damaged components on mobile heavy equipment.